Reading, writing, maths and digital skills for work and life.
Food Retail
The Service Blend program provides hands-on training in customer service, food safety, workplace skills, and basic barista techniques to help you become job-ready.
What you’ll learn:
Customer Service, Food Safety & Barista Skills
Build customer relationships and provide great service
Communicate effectively and work as part of a team
Follow safe food handling and hygiene practices
Prepare espresso coffee and café beverages
Nationally Recognised Units:
SIRXCEG001 – Engage the customer
SIRXCOM002 – Work effectively in a Team
SIRXPDK002 – Advise on food products and services
SIRRMER002 – Merchandise food products
SIRRFSA001 – Handle food safely in a retail environment
SIRXWHS002 – Contribute to workplace health and safety
SIRXCEG008- Manage disrespectful and aggressive or abuse customers
Operate coffee equipment confidently
You may be eligible for a funded place. Check before you enrol, or please contact (02) 4226 1622 for help.